Session 'J' 10:00 to 10:55

B2B Components for Business Collaboration

Some of the chit-chat :

B2B Communities – Components for modular Collaborative Business Communities

VMWare – live chat on Jive – is it necessary?Would people use it? (Badsah - )

Chordiant- surprised at how bad the off-the-shelf s/w was.Used JotSpot – after google it was less innovative.Uses clearspace now.Seeing a need to create a domain-specific community.

Linda Sharp – ‘built purposeful’ comm’s.consultant2cons – alliances. How to build these?Goes from champion to critical mass via viral interest momentum.Customer relationship intelligence (book).

Scott Riley – QB technologies – user-gen content management solution –

Diane Cohn – FohBoh – built on Ning -

Gabrielle Green – Forum-One n/w.

Everyone hates sharepoint – (Netapps)Migrator would be very cool.

Badsah- accept softwarehttp://acceptsoftware.com/

Linda – social issues – voting

Digg – stumbleupon – simplistic ranking – there are gender distinctions with these systems

Analytics –moderation - - omniture/hitbox merger – Vmware will be changing

Netapps – are users getting what they want? Are they happy?

How does ROI get figured?

Linda – the meta level is the relationship.It is a mix of things, coordinated, uncoordinated – Ask the customer all the time.A metric for the direction (f/b) of the relationship.Eventually predictive modeling can be done.

Small world – analytics are over-used.Relationship is give and take – what each party does, action-reaction, results.

How many resources are needed for an action or result?

Take-Aways:

• ^^^ Analytics
• ^^^ Purposeful
• ^^^ Easy to integrate widgets
• ^^^ Ranking and Reputation
• ^^^ Ideation

6/18/2008 - Steve Levine

6/19/2008 - can the overuse of any particular analytical measure be foreseen before testing significance, or is overuse simply part of the larger cycle of iteration and refinement ? richreader@hidden